Cooper Solutions continues to invest in new talent with the appointments of Shannon Parker and Laura Sargent

Shannon has joined the business as an Account Executive and will be drawing upon her experience in account management and recruitment to help retailers maximise the potential of the Cooper systems installed in their dealerships.

Laura has joined Cooper Solutions as an Internal Account Executive. Her strong background in customer service makes her a great asset to the already well-regarded support team, and she will play a key role in customer care and retention.

Barry Cooper, Managing Director of Cooper Solutions, said: “With our continued commitment to excellent customer service, and ensuring that retailers use our products effectively to maximise their profits, both Shannon and Laura are excellent additions to an already strong team.”

Celebrating ISO double certification

Cooper Solutions is delighted to have been awarded ISO 9001 and 27001, internationally recognised standards that ensure their products and services meet the needs of customers through effective security and quality controls.
As providers of quality web-based solutions for the automotive industry, and with the launch of its innovative new system FullCycle, it has been vital for the business to comply with the ISO standards to demonstrate its dedication to meeting and exceeding the needs of its customers.
Barry Cooper, Cooper Solutions’ Managing Director, said: “Achieving ISO 9001 and 27001 certification is fantastic news, and means our customers have complete assurance that our products operate to the highest quality standard.”
“I’m very proud of the team, this achievement proves their commitment and that of the company’s to ensuring we provide quality products and the best possible service to our customers. We are dedicated to continued improvement and development, achieving this certification ensures we have the correct processes and systems in place for this.”

Pictured: Sacha Mathers and Ashley Whitfield